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In the eyes of God, every child matters, every moment of every day

In the eyes of God, every child matters, every moment of every day

Parents Information

This section of the website aims to give you the most up to date information, and also to  direct you to information that you would find useful.  Below are links to key documents that contain information.

The School Office is fundamental to the running of Buckden Primary. Both Mrs Mayes and Mrs Marsh are a wealth of information and are very happy to help with any queries that you have. You can either pop in to school to see them or you can contact them at

If you have queries with your child/ren in terms of how they are in class then your first point of contact would be their class teacher, this can either be by face to face or you can email them and they will be happy to assist you.

Please also remember to check on this website since we try to keep it as up-to-date as possible.

You can find quick links to the parent handbook and the school prospectus on the bottom of the home page.  The link can also be found under the about us tab along with all statutory policies

Please see below for contact details for staff.  General enquiries are always through the school office. 


For absences please use:


The following communication steps should be followed if you have a question, query or concern about your child.

Step One
Initially contact the class teacher directly through the year group email address listed below.  Please refer to our communications policy for time scales.( 5 working days for a response and 3 working days for an acknowledgement)


Step Two A
If the class teacher is unable to resolve the issue or feels the matter needs to be addressed by senior leadership, then it will be referred to the appropriate departmental head. 

  • For Early Years it will be Head of Early Years -
  • For Years 1, 2 and 3 it will be Head of Lower School -
  • For Years 4, 5 and 6 it will be Head of Upper School -

Step Two B
If the class teacher is unable to resolve the issue and further support is needed as there is a SEND need, then it will be referred to our SENDCo email:


Step Three
If the matter is not resolved at Step Two then it can be referred to either the Deputy Headteacher or Headteacher, dependent on the availability at the time.  Please ensure that both are copied into any email queries so that one person can respond.


Please note all safeguarding concerns should be raised with safeguarding team through the email:


Buckden Church of England Primary Academy
School Lane
St Neots
PE19 5TT

General Enquiries

Please use the office email for general enquiries from dinners to uniform or general questions regarding the school.

Tel: 01480 810241

Specific Child Enquiries

For information about your child and discussions with the class teacher.  In the first instance please contact the year group email address which is a direct link to the class teacher.  

Senior Leadership Contacts:

If you have a query that you have not been able to resolve with the class teacher and what to discuss things further please can you contact the appropriate Head of School.


If you have a safeguarding concern that you need to raise with the school, please use this contact:



If you have a query or question for BOSS please use this contact:


Governors & Trustees

If you wish to communicate directly with the Governors and Trustees of the academy then please use the following contact: